Switzerland
Shipping in 1–2 business days
A Mail with or without a tracking number, a rigid box with delivery against signature, or free B Mail from CHF 60.
Shipping
Shipping Policy
To try your perfumes in a mini size — Switzerland & France.
Choose a bubble envelope or rigid box, with or without a tracking number, or with delivery against signature.
Shipping to Switzerland & France
All decants are carefully packed to keep your perfume intact, whatever shipping method you choose.
France
Ships every Saturday
Colissimo in a rigid box. Average delivery within 2 to 3 business days. Available with or without signature.
Your order is prepared within 24–48 hours
Your shipping options in Switzerland
Choose the shipping method at checkout — depending on the size and value of the parcel.
- 01
Bubble envelope
CHF 1.90
Light shipping by A Mail, without tracking. Ideal for a few small decants. 1–2 business days.
Online tracking Signature on delivery This option is not insured against loss by the post office. Only signature delivery is insured.
- 02
Tracked bubble envelope
CHF 3.50
Bubble envelope by A Plus, with a tracking number. 1–2 business days.
✓ Online tracking Signature on delivery This option is not insured against loss by the post office. Only signature delivery is insured.
- 03
Rigid box
CHF 3.90
A Mail in a rigid box for extra protection, without tracking. Recommended for 5 ml and 10 ml. 1–2 business days.
Online tracking Signature on delivery This option is not insured against loss by the post office. Only signature delivery is insured.
- 04
Tracked rigid box
CHF 5.90
A Plus in a rigid box, with a tracking number. 1–2 business days.
✓ Online tracking Signature on delivery This option is not insured against loss by the post office. Only signature delivery is insured.
Only insured option
05Rigid box with signature
CHF 6.90
Rigid box with tracking and delivery against signature, insured against loss by the post office. 1–2 business days.
✓ Online tracking ✓ Signature on delivery If the parcel is lost by the post office, Fragsplit opens an investigation request with Swiss Post and your order is sent again at no extra cost to you.
- 06
Free shipping
From CHF 60
Shipping is on us by B Mail from CHF 60, in the packaging best suited to your order. 2–3 business days.
Online tracking Signature on delivery This option is not insured against loss by the post office. Only signature delivery is insured.
France shipping — Colissimo
Choose the shipping method at checkout — dispatched every Saturday morning.
-
01
Rigid box with tracking (Colissimo)
7.50 €
Standard shipping option to France with a tracking number. Ships every Saturday morning, with average delivery within 2 to 3 business days.
-
02
Rigid box with tracking and signature (Colissimo)
10.50 €
Shipping option with tracking and signature on delivery. Ideal for valuable orders.
-
03
FREE delivery in France (Colissimo)
From €100
For orders over €100. Shipped in a rigid box with tracking, without signature.
Delivery time & tracking
Processing days
Orders are prepared from Monday to Friday, within 24 to 48 hours (a little longer during periods of high demand). Orders placed over the weekend or on a public holiday are processed on the next business day.
Shipping confirmation
You receive an email as soon as your parcel ships, with the tracking number if the shipping method includes one.
Need it urgently?
A date to meet (birthday, trip)? Write to me before ordering, I will tell you whether it is doable.
Incident management
Rare situations — every case has a clear policy.
Lost, stolen or damaged
- Loss / theft Once handed to the post office, Fragsplit is not responsible for loss by the postal service or theft from your letterbox. Choose a tracked method or one with signature on delivery, depending on the level of security you want.
- Damage during transport Assessed on a case-by-case basis (photos of the damage before and after opening are required). A solution is always found.
Incorrect address / unclaimed
- Incorrect address – Parcel returned Reshipping is possible after the address has been corrected.
- Processing and reshipping fees CHF 3.90 payable by the customer — except in the event of an error by Fragsplit or the e-commerce system.
Delivery FAQ
Yes, before shipping: message me quickly (email or WhatsApp).
Switzerland: choose a bubble envelope or rigid box, with or without a tracking number, or with delivery against signature. France: Colissimo in a rigid box with a tracking number, with or without delivery against signature.
Send us photos before and immediately after opening the envelope/box: we’ll find a solution.
Every Saturday morning. Average delivery within 2 to 3 business days.