What is the FAQ?
1
Are your samples authentic?
Yes, all our perfume samples are 100% authentic. We purchase the original bottles directly from authorized retailers, guaranteeing the integrity and authenticity of the fragrances. Our samples are then carefully filled into high-quality, sterilized bottles with aesthetically pleasing and precise labels.
2
What sample sizes do you offer?
We offer the following sizes:
- 1 ml: Ideal for a quick test.
- 2 ml: A practical size for testing a fragrance over several days.
- 5 ml: For daily use or when traveling.
- 10 ml: For perfume enthusiasts, ideal for a personal collection.
- 30 ml: Available on request only, for those who want a larger size for their olfactory discoveries.
3
Is delivery free?
Yes, delivery is free for all orders over CHF 50 within Switzerland. For orders below this amount, a fixed delivery fee of CHF 3.90 applies. (Standard delivery)
4
Where do you deliver?
Currently we only deliver to Switzerland.
For any international delivery requests, please contact us by email at info@fragsplit.ch , and we will study the options available for your country.
5
What is your return policy?
Unfortunately, due to the nature of our products, we do not accept any returns.
The very purpose of purchasing samples is to test the fragrance before purchasing a full bottle, allowing you to make an informed choice.
6
How are perfume samples made?
Our samples are pre-sterilized and carefully filled from the brand's original bottles. We use professional equipment dedicated to each fragrance to ensure optimal quality and avoid cross-contamination between fragrances. Each fragrance has its own equipment, and our bottles are chosen for their quality and careful presentation. Labeling is done with great precision, adding an aesthetic touch to each bottle.
7
How do I store my perfume samples?
It is recommended to store your samples in a cool, dry place away from direct light to preserve the quality of the fragrance for 1 to 3 years.
8
Do you do surprise packs?
Yes, we offer surprise packs! Simply contact us, specifying the type of fragrance you're looking for, the desired quantities, and your budget. We'll make sure to prepare a beautiful selection of fragrances based on your criteria.