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Write hereThe questions I’m asked most often
Here are the most useful answers.
Are your perfumes authentic?
Yes — 100% authentic, taken from original bottles. If you have any doubts, batch codes can be provided for transparent verification.
Is this fragrance actually available?
Yes: the site's stock is live and updated automatically. As a rule, you can't order more than what is actually available — barring a very rare error.
Why isn’t my bottle filled to the brim?
- The ordered volume is exactly the amount filled into the decant. If two decants seem slightly different, use the less full one as a reference: no decant is sent with less liquid than specified.
- The 1 ml decants are filled into 2 ml bottles — so the bottle appears half full, even though the ordered millilitre is all there.
Do you also sell full bottles?
No, unfortunately. Fragsplit focuses on small sizes (samples and decants) so you can test and explore without buying a full bottle — we don't sell full bottles.
This perfume is sold out — when will you have it again?
No fixed date to announce. Write to me to say you'd like it back: I'll do my best to restock it as soon as possible.
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